Coverage for COVID-19 is subject to the level of travel warning that the Centers for Disease Control and Prevention (CDC) has for the country of destination, at the time of travel. The protocol to follow would be:
- Customers traveling to a country where there is a travel warning level 3 or higher due to COVID-19 will be covered if the travel start date is prior to the issuance of said warning.
- If the travel start date is after, there will be no coverage (medical and non-medical) for claims related to COVID-19.
- To determine the level of advisory in the country of destination, we will follow the CDC Traveler’s Health Advisories: https://wwwnc.cdc.gov/travel/destinations/list/.